Privacy Policy

Privacy Statement

MetaMoJi Corporation (“We”) is a corporation located in Japan.  We distribute and provide our software, contents or materials and services on several services provided by third party, we develop our software contents or materials and our services in Japan and our service operations are operated in Japan.   

PLEASE READ CAREFULLY BECAUSE THIS POLICY IS STATED RELATING TO YOUR INFORMATION AND DATA, ESPECIALLY REFERING TO THE DATA TRANSFER, WHEN YOU RESIDE OUTSIDE JAPAN AND YOU USE, BROWSE OR REVIEW OUR SOFTWARE, CONTENTS OR MATERIALS AND SERVICES.   

  1. Privacy Statement

We collect and use your information and data specified in Section 2 stored in our software and services or through our business activities. We recognize the significance of your personal information and your data and are committed to the following.

1.1 We have established our own policy in handling information concerning your personal information (“Personal Information”) and your data (“Data”), and are committed to protect your Personal Information and Data.

1.2 When we need to collect your Personal Information and Data from you, we will notify you of the purpose of collection, and collect such Personal Information and Data only to the extent necessary expressly specified.

1.3 We will use your Personal Information and Data only within the scope of the purpose of collection, manage such Personal Information and Data in an appropriate manner, and in no way disclose or provide such Personal Information and such Data to a third party except under exceptional circumstances expressly specified.

1.4 We will keep your Personal Information and Data accurate and up-to-date and take measures to protect your Personal Information and Data from unauthorized access, loss, corruption, falsification or divulgation.

1.5 When we contract the processing of Personal Information and Data to a third party, we will bind such party to the non-disclosure or non-redistribution obligation by way of contract and will oblige such party to implement appropriate management of Personal Information and Data.

1.6 We will keep any Personal Information and Data received from an outsourcer under strict control and use such Personal Information and Data within the scope stipulated in the contract with such outsources.

1.7 We will promptly deal with your request for confirmation, correction or otherwise of your Personal Information and Data on a reasonable scope subject to your notice given to our contact address for you.

1.8 We will abide by any law, ordinance, rule or regulation applicable to any Personal Information and Data under our control, and will maintain and improve each of the above commitments as well as the prevention and protection activities.

1.9 Any complaints or inquiries regarding the personal information retained by us shall be duly addressed upon submission to the Privacy Contact specified below.

  1. Personal Information and Data

In our software and services, our response to your inquiries, or our user communications by questionnaires, we may collect or acquire your Personal Information and Data as follows:

(1) Email address and password you register for “MetaMoJi ID”. When create a new account for “MetaMoJi ID”, you may register your email address and password for your account. We use such email addresses and passwords to confirm the identity of the user and prevent any unauthorized use of our software or services. And we use such email addresses to contact you for user support and the user communications or provide you our product or service information. In no event shall we check your password, and no password will be given to any person (including you) under any circumstances even when you desire to confirm your password you register. In the case you do not create your “MetaMoJi ID” and do not register your email address and password, you may acknowledge that you may not use our service “MetaMoJi Cloud”, “MetaMoJi Gold service”, “mazec Plus” and you may not use some features or functions included in our software.

(2) Your name and company name.  Our software “YACHO” and “GEMBA Note” require you to register your name and your company name additionally to create your “MetaMoJi ID” and to use “YACHO” and “GEMBA Note” for authentication of “YACHO” and “GEMBA Note”.   

If you do not register your name and company name, you may not use “YACHO” and “GEMBA Note”, but in the case you registration is not genuine and correct, you may use “YACHO” and “GEMBA Note”.   

(3) Other information you register.  When create a new account of “MetaMoJi ID”, you may register your nickname of your account for using our service.  While the registration is optional, if you decide not to register such information, you may not be able to use all or parts of our software or services.   

(4) Your name, email address and password you register for “eYACHO for Business”, “GEMBA Note for Business”, “MetaMoJi Share for Business” and “MetaMoJi ClassRoom”.  You may register your name, your email address and password as a account of the entity which you belong to.  We use such information to confirm the identity of the user and prevent any unauthorized use of our software or services.  But we may not use such information to contact you. 

(5) Device information you use.  When you use your device to use our software or services, your device provides device information that you registered and stored in your device name, device type you use and setting information of language and time zone in order to confirm the identity of the user and prevent any unauthorized use of our software or services, to provide support service, and to improve our service better.  Such device information varies by platform.  We also use such information to calculate anonymous, aggregate statistics on the number of unique devices using our software or services.   

(6) Information about your software operation.  We collect the information about your software operation and interruption or error information on our software and send such information to our server computers.  We use such information only to analyze our software problems or defects and to fix such problems or defects and improve our software.   

(7) Our software and services you use.  “MetaMoJi Cloud”, “MetaMoJi Gold Service” and “mazec Plus” collect the information of the software of our product you use, your operation information on our services, your license and setting information of our services,data size of your use on our services, your network information and access information to access our services.  to confirm the identity of the user and provide our software or services.  We use such information only to provide and keep our services steady and stable, to confirm the identity of the user of our services, to confirm the license condition of our services, to find, inspect and improve problems on our services and to improve our services to provide better services.
Furthermore, “MetaMoJi Note Lite (iOS version)” and “Palu (iOS version and Android Version)” includes “Google Mobile Ads SDKs for AdMob” provided by Google, Inc. and “MetaMoJi Note Lite (Windows version)” and “MetaMoJi Note for Surface”, “MetaMoJi Note for VAIO”, “MetaMoJi Note for NEC Personal Computer” includes “Microsoft Advertising SDK for Windows 8.1 XAML” provided by Microsoft Corporation to display advertisements. Such advertisements are selected and displayed by the services provided such SDK providers, such SDK provider collects and calculates your click data of advertisements, and we use the data received form such advertisement services only for marketing purpose to provide our software and services.

(8) Data on Services.  You may store the file data on “MetaMoJi Cloud” created by using our software.  We store your file data on our services secure, but we shall not review, browse, check or analyze your file data.  You may register your calendar data and share with such calendar data with the third party designated by you on our software “Palu”.  In such case, the data shared by you is transferred to our server computers, but such does not include Personal Information or information identifying a person.  We store your information only to provide our software features or functions but not to review, browse, check or analyze your calendar data.   

(9) Website.  On our website, we automatically record access logs (e.g., page requests) when our website is accessed.  We also utilize cookies.  For details concerning the types of information collected via cookies and the purposes of such collection, please refer to the list of externally transmitted information.  The collection, logging, and analysis of such information shall be conducted only when you consent to the use of cookies.  You may disable cookies through your browser settings, however, disabling cookies may impair website functionality and may prevent certain features from operating correctly. 

(10) Your inquiries.  If you make inquiries about our software or services, we acquire your inquiries to examine problems reported by you and to provide an appropriate response to those inquiries.

(11) Questionnaire data.  When you answer our questionnaire, we acquire your questionnaire data such as the information specified in our questionnaire relating to the usage of our software or services.   

We use your questionnaire data to improve the Service or develop new features of the Service, new our software or services.  To answer our questionnaire is your option.  

3.Purpose of use of your Personal Information and Data

We use your Personal Information and Data to:  

(1) To allow us to use our software or to provide services.   

(2) To confirm the authentication of our software or services and to prevent any unauthorized use of our software and services.   

(3) To summarize and edit statistical data regarding our software and services.   

(4) To carry out surveys about our present and future software and services.   

(5) To respond to inquiries and complaints.   

(6) To provide information about our software or services.   

(7) To provide advertising information from our partner businesses.   

(8) To develop and provide new software or services.   

(9) To perform identity checks or identity verification.   

(10) To notify you of any other important information regarding our software and services where it is necessary.   

(11) To outsource our operation in whole or in part to our partner subject to Section 8 for purposes specified this Section 3 item (1) to item (10).   

  1. Your control of Data

We use your Personal Information and Data to:  

Except as setting to share your data with the person designated by you, or in the special case specified in section 8, we shall not share or disclose your Personal Information or Data to the third party.  Nick name is displayed on our bulletin board services or message services for another user’s identification.   

You may store the file data on our software installed on your computer, export the data by exchanging the data, sharing the data with the third party, and sending the data to the software or services provided by third parties by using the software function.   

  1. Deletion of the Data

We may delete the data on “MetaMoJi Cloud” created and stored by you at your own discretion by using the functions of the software which you sign in to the “MetaMoJi Cloud”.  If you desire to delete account of “MetaMoJi Cloud” or delete registered information, please contact us separately specified.   

  1. Data Protection

Data on our system of “MetaMoJi Cloud” and data communication on “MetaMoJi Cloud” is encrypted and we make reasonable effort to develop our service and database systems for “MetaMoJi Cloud” to protect our system from security accidents, incidents and   

Attacks.  Furthermore, we made rules and regulations for our system operation process of “MetaMoJi Cloud” to avoid human error accidents completely or in high probability in logical and we observe such rules and regulations.   

We shall implement appropriate security control measures from organizational, personnel, physical, and technical perspectives with respect to the handling of personal information.  In cases where personal information handled by us is stored in a foreign country, we shall implement appropriate security control measures after understanding the relevant legal systems regarding the protection of personal information in such foreign countries.  For further details concerning the Company’s security control measures, please contact the Privacy Contact Point listed below.  

  1. Data Transfer

Our “MetaMoJi Cloud” is developed on “AWS” provided by Amazon Web Services, Inc.

We store all Personal Information and Data on our systems of our services located in Japan and the UK. You may acknowledge and agree that all Personal Information is transferred to Japan or the UK except as otherwise agreed. Some jurisdictions do not allow transferring personal information of residents. If you may not agree or accept your Personal Information and Data transfer, you shall stop using our services or you shall not use our services.

If you use our software and services other than in Japan, “MetaMoJi Cloud” uses the system developed and working on the ASW located in the UK. In other words, you acknowledge that all your data including your Personal Information and profile data on “MetaMoJi Cloud” is transferred, processed and stored to the system in the UK. When we provide support services to “MetaMoJi Cloud”, including responding to customer inquiries and issuing licenses, we may refer to Personal Information and Data from Japan when necessary. The other Personal Information and Data is transferred to the servers located in Japan.

  1. Provision of your Personal Information and Data

We may provide your Personal Information and Data to third parties in the following cases:   

(1) When we have your explicit consent.   

(2) When the disclosure of personal information is permitted by applicable laws or regulations.   

(3) When a judicial order or the like obliges us to disclose the Personal Information.   

(4) When our business is succeeded by another entity by way of a merger, corporate separation, transfer of business or otherwise.   

(5) When we consign our activities as sending newsletters or so to other entities, in which case the Personal Information is covered by the terms of a non-disclosure agreement.   

Except specified above, we may not provide your Personal Information and Data.

  1. Joint Use of Personal Data

We may jointly use personal data with third parties only when necessary.  In such cases, we will clearly notify the data subjects of the required information in accordance with applicable laws and regulations. 

  1. Trust to our partner

To the extent we consider necessary to achieve the intended purpose concerning the purpose specified in Section 3 of this Privacy Policy, we may trust Personal Information and Data, in whole or in part, to our partner.  In such cases, we will adequately assess the eligibility of such partner, impose the confidentiality of Personal Information and Data in the agreement upon such partner, and establish an appropriate management system.

  1. Link

Our websites and e-mail newsletters may include links to external websites.  You are solely responsible for your registration of your personal information on such external websites, and we are not responsible for your registration and personal information.

  1. Input Data

We shall not collect your input data typed with our software “mazec” and handwriting shortcuts entered our software “mazec” without your prior consent.   

13.Regarding Requests for Disclosure of Personal Information

When we receive a request from you for notification of the purpose of use, disclosure (including records of provision to third parties), correction, addition or deletion of content, suspension of use, deletion, or suspension of provision to third parties (hereinafter referred to as “disclosure and related requests”), we will review the relevant personal information and respond to you as promptly as possible.  However, please note that we may not be able to comply with your request depending on its nature or content.  In such cases, we will inform you of the reason for our decision.   

To make a disclosure and related request, please follow the procedure described below and send the required documents by postal mail.  Please be aware that if your request is incomplete or contains any deficiencies, we may not be able to accept it.  In addition, for requests concerning the disclosure of personal information or notification of the purpose of use, a handling fee of 1,000 yen must be paid per request using a postal money order.   

We will use the personal information you provide in the “Request Form for Disclosure of Personal Information” solely for the purpose of responding to your inquiry, and we will not use it for any other purpose. 

(1) When you make the request yourself 

If you are submitting the disclosure and related request directly, please prepare the following documents and send them by postal mail with delivery tracking: 

1) Request Form for Disclosure of Personal Information 

Please download the form and fill out all required fields.   

2) Identification document   

A copy of a document that verifies your name and current address, such as a driver’s license, health insurance card, or passport.   

(2) When the request is made by a representative 

If the request is made by your legal representative or by someone you have authorized to act on your behalf, please enclose the following documents in addition to the ones listed above.   

For a legal representative: 

1) Document verifying legal authority 

For example, a copy of the family register. In the case of a parent, a copy of a health insurance card that lists dependents is also acceptable. 

2) Identification document of the legal representative 

A copy of a document verifying the representative’s name and current address, such as a driver’s license, health insurance card, or passport. 

For an authorized representative: 

1) Power of Attorney (attached to the Request Form for Disclosure of Personal Information) 

Please download the form and fill out the required fields. 

2) Certificate of seal registration of the authorizing individual 

Must be issued within the past three months. 

3) Identification document of the authorized representative 

A copy of a document verifying the representative’s name and current address, such as a driver’s license, health insurance card, or passport. 

For more information regarding disclosure and related requests, please contact the inquiry desk listed below. 

  1. Voluntary Provision of Personal Information

The provision of your personal information is entirely at your discretion.  However, please note that if you do not provide the required information, we may not be able to fulfill the purposes described above. 

  1. Modifications

We may reserve the right to modify this Privacy Policy from time to time.  In such cases, we will announce the changes on our website and, where necessary, obtain the consent of users by means deemed reasonable by us, depending on the nature of the changes. 

  1. Contact

For inquiries regarding the content of our “Privacy Policy” or requests for disclosure and related matters, please contact the following: 

Contact Name: Privacy Contact 

Privacy Officer: General Affairs Department, Data Protection Manager 

Address: ZENTOKU Roppongi Bldg. EAST 4F, 1-7-27 Roppongi, Minato-ku, Tokyo 106-0032, Japan 

E-mail: privacy_mark_office@metamoji.com

President and CEO 

Kazuniri Ukigawa 

Effective Date August 7th,2025